More Services
Computer Labs
The School of Management's three computer labs are all located on the third floor of the SMG building:
- The Open Access Labs (rooms 328 and 340)
- The Graduate Resource Center (GRC: room 316).
Both are open seven days a week throughout most of the calendar year and are accessible to students taking SMG or GSM classes (see
the FAQ section below for hours of operation). Printing and scanning services are also available in these labs.
The Teaching Lab (room 314) is an excellent resource for in-class software instruction and can accommodate up to
30 attendees. This lab is available by reservation only and arrangements must be made ahead of time through ITS staff.
Contact
labs@management.bu.edu for dates of availability and then see our
Teaching Lab Reservation Form
(49k PDF) to submit a reservation request.
If you have questions about the SMG computer labs, e-mail
helpdesk@management.bu.edu or call 617-353-9649 during Open Access Lab hours of
operation.
FAQ Topics
Open Access Labs
When are they open?
What software is available?
Do I have to pay for printing?
What does the lab sell?
Teaching Lab
How can I reserve the teaching lab?
Does it cost anything to reserve the teaching lab?
How many computers are in the teaching lab?
What software is available on the computers?
Can I ask for extra software to be installed?
Graduate Resource Center
When is it open?
What software is available?
Where can I make copies and faxes?
FAQ Answers
Open Access Labs:
When are they open?
| Academic Year |
| Mon - Thurs |
7:30AM - 11PM |
| |
| Friday |
7:30AM - 6PM |
| Saturday |
10AM - 6PM |
| Sunday |
12PM - 11PM |
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What software is available?
Software
(partial list)
Windows XP Operating System
Microsoft Office 2007 Professional
Macromedia Flash 5
Roxio Easy CD Creator
SPSS
Microsoft Visio
Macromedia Dreamweaver MX 2004
Internet Explorer 7
Telnet / FTP
iTunes / Windows Media Player / Real Player
Windows Movie Maker
Microsoft Visual Studio 2005
|
Hardware
HP xw4600 Workstation
20" Widescreen LCD Monitor
DVD-RW/CD-RW drive
|
Scanning Workstations
HP ScanJet 5400C Scanners
Adobe Photoshop
HP Precisionscan Pro
HP Scanjet Copy Utility
Microsoft Office Document Imaging
|
Do I have to pay for printing?
Fully registered SMG and GSM students are given a 100 dollar (1000 pages) Free Quota allotment at the start of each Fall semester
for use through the spring and summer months.
All other black and white printing is 10 cents per page; color printing is $1.00 per page. The labs accept cash and Terrier
Card 'convenience points'.
Students whose college is not SMG or GSM must pay for printing in the SMG labs. However, all BU students have a free print
quota account for use in OIT's computer labs (111 Cummington Street). Print jobs cannot be sent between SMG and OIT labs.
Faculty and Staff are not given quotas, but can have their printing paid for with a
departmental transfer of funds form. Contact
helpdesk@managment.bu.edu for more
details.
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What does the lab sell?
Black & White prints
Color prints
Black & White transparencies
Color transparencies
Free Quota refill
CD-R's
Small Locker Rental
Large Locker Rental
|
$0.10 per page
$1.00 per page
$1.00 per sheet
$2.50 per sheet
$0.10 per page
$2.00 ea
$5.00 ($4.00 summer)
$10.00 ($6.00 summer) |
The labs accept cash and Terrier Card 'convenience points' only.
Teaching Lab
How can I reserve the teaching lab?
Faculty or Staff can reserve the teaching lab by filling out a Teaching Lab Reservation Form and submitting it to the Computer
Lab Supervisor.
The form is
available in PDF format. (49k PDF)
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Does it cost anything to reserve the teaching lab?
For SMG or GSM functions, no. There is a half-charge for reservations made by other schools of Boston University (billed to the
appropriate department), and a full charge for external clients. Special technical support needs may result in additional charges.
For more details and a complete list of fees, see page 2 of the
Teaching Lab Reservation Form (49k PDF).
How many computers are in the teaching lab?
There are 30 computers for attendees and 1 podium computer for the instructor (total 31).
What software is available on the teaching lab computers?
Hardware
HP xw4600 Workstation
20" Widescreen LCD Monitor
DVD-RW/CD-RW drive
|
Software
(partial list)
Windows XP Operating System
Microsoft Office 2007 Professional
Macromedia Flash 5
Roxio Easy CD Creator
SPSS
Microsoft Visio
Macromedia Dreamweaver MX 2004
Internet Explorer 7
Telnet / FTP
iTunes / Windows Media Player / Real Player
Windows Movie Maker
Microsoft Visual Studio 2005
|
Can I ask for additional software to be installed?
Yes, but you must supply the software and the 31 licenses. Installation is subject to ITS approval. Further, we need to be given
sufficient advance notice (at least 2 weeks). During this time we will review the software, test it and then install it on all the
machines. This is to both insure proper installation of the software and to avoid possible conflicts with existing software on the
machines.
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Graduate Resource Center
When is it open?
According to building hours:
| Mon - Thurs |
7AM - 12AM |
| Fri |
7AM - 9PM |
| Sat |
8AM - 6PM |
| Sun |
10AM - 12AM |
Note that the GRC is open to students taking GSM courses only and a valid BU Terrier Card is needed for card-swipe access.
What software is available?
The same as in the Open Access labs, plus special software requested by GSM faculty. A Special Software List is posted in the GRC
along with the number of the workstation where the software is installed.
Where can I make copies and faxes?
Self-service copy and fax machines are located in the GRC. Maintenance information is posted directly above the respective
machines.
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Didn't find the answer to your question?
You can contact the ITS Helpdesk by emailing
helpdesk@management.bu.edu
or calling 617-353-9858.
