SMG IT Services (ITS)

Training

ITS provides training resources for School-supported software and classroom systems to School of Management faculty, staff and students.

Office 2007

For help on Office 2007 in general or on specific software included in Office 2007 go to http://smghelp.bu.edu/its/office2007.shtml.

SOFTWARE TRAINING

Self-paced Learning with Element K
An Element K subscription provides SMG users with access to over 500 online software tutorials. These are self-paced lessons in desktop applications such as Microsoft Word, Excel, Outlook and Powerpoint as well as Dreamweaver, Adobe products and much, much more (click here for a complete listing).

To activate your Element K subscription, self-register by logging into http://smgnet.bu.edu and follow links for SMG Services > Information Technology Services > Computer Training Sign-up.

If you are a faculty member and are interested in incorporating Element K into your curriculum, please contact training@management.bu.edu so that ITS can work with you to insure subscription availability to all of your students.

Instructor-led Training
The BU Office of Information Technology (BU OIT) offers instructor-led training through their Personal Computer Support Center (PCSC), WebCentral Office and other technology departments. For a listing of these classes and for registration instructions, visit http://www.bu.edu/pcsc/tutorials.

SMG faculty and staff interested in individual or department training for School-supported software can contact training@management.bu.edu with their request.

 

CLASSROOM EQUIPMENT TRAINING

For training on the new classroom equipment see our 7-minute online training video. The video requires RealPlayer. If you experience difficulty opening the video with RealPlayer there is a shortcut on the classroom computer's desktop which links directly to the video.

Podium Training for Students
To become familiar with SMG classroom technology, students can register through SMGnet for a podium practice session.

General training questions may be directed to training@management.bu.edu.

 

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FAQ Topics

Software Training

What kinds of online learning tools are available?
How can I take an Element K tutorial?
How long does a tutorial take?
What tutorials are currently available?

Classroom Equipment Training

Can students access classroom equipment in preparation of in-class presentations?

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FAQ Answers

Software Training

What kinds of online learning tools are available?
The School of Management maintains an annual contract with Element K, a provider of online software tutorials. As a member of the Boston Consortium for higher education, Boston University secures low subscription rates through the preferred vendor, Element K.

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How can I take an Element K tutorial?
Self-register by logging into SMGnet and then follow links for SMG Services > Information Technology Services > Computer Training Sign-up.

These online, self-paced tutorials are also offered in the Personal Computing Support Center (PCSC) labs by reservation.

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How long does a tutorial take?
A typical tutorial will take 4 hours to complete. You can choose to take lessons by topic so that you do not have to go through an entire course just to learn one feature of a program.

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What tutorials are currently available?
Currently, there are over 500 titles available through the School of Management agreement with Element K. For a complete list of offerings, see the self-paced courses in the Office Productivity and Design and Media catalogs.

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Classroom Equipment Training

Can students access classroom equipment in preparation of in-class presentations?
Yes. Room 326 is open on weekends from 10:00 AM until 6:00 PM for 30 minute practice sessions. To reserve a spot, go to http://smgnet.bu.edu. After you log in, click on the following links: SMG Services -> Information Technology Services –> Podium Practice Session.

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Didn't find the answer to your question?

You can contact the ITS Helpdesk by emailing helpdesk@management.bu.edu
or calling 617-353-9858.